Store Policy

Please read carefully the following terms of use for the Nells Pets website.

Terms & Conditions

1. Privacy Policy

Any personal data that you may provide us through the Site is subject to our Privacy Policy. (See Below).

2. Use of the Site

(a) You may access the Site solely for your own personal use. You must not use any content of the Site for any commercial or illegal purpose.

(b) You will indemnify us if any third party takes action against us in relation to the Material used in this site. You fully agree to indemnify, defend and hold us (Nells Pets) from and against all claims, liability, damages, losses, costs and expenses which includes all reasonable legal fees, arising out of any breach of the conditions by you or other liabilities arising out of your use of this website, or by the use of any other person accessing the site and gaining your personal information.

(c) We reserve the right to charge you to access certain information on the Site. We will inform you where a charge will be incurred by you for accessing certain services or information.

(d) You must not cause any nuisance, annoyance or inconvenience to us, our customers or our users of the Site.

(e) You must not submit any material which is offensive, menacing or obscene to the site or which in our opinion may cause nuisance, annoyance, damage or inconvenience to us or any other person or which is illegal. We may remove such material from the site at any time without notice to, or consent by, you.

(f) We reserve the right to suspend the Site at any time for operational, regulatory, legal or other reasons. We may terminate your use of the Site with immediate effect if you breach any of the Terms laid out by Nells Pets.

(g) Any dealings by you with any third party on or through the Site shall be solely between you and that third party and we shall not be responsible for any loss or damage that may arise from any such dealings, nor shall we be deemed to be acting as an agent for you in any such dealings.

3. Intellectual Property rights

(a) The Site and its content are protected by intellectual property rights, including any copyright and trademarks, as detailed in our Intellectual Property Notice. Nells Pets reserves its rights in respect of this.

(b) Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, in whole or in part.

4. Disclaimers

(a) Your use of the Nells Pets website is at your sole risk. The site is provided on an “as is” and “as available” basis and we do not guarantee that the Site will be suitable for your purposes or requirements. If your computer does not support relevant technology including encryption, you may not be able to use certain services or access certain information on the Site.

(b) The Site is accessed via the World Wide Web which is independent of us. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We shall have no responsibility for all information or service obtained by you on the World Wide Web.

5. General Information

(a) These Terms constitute the entire agreement between you and us.

(b) Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.

(c) These Terms and the relationship between you and us shall be governed by the laws of New Zealand and the New Zealand courts shall have non-exclusive jurisdiction over any dispute.

(d) We reserve the right to vary the Terms from time to time, such variations becoming effective immediately upon posting to the Site and by continuing to use it, you will be deemed to accept any such variations.

Any orders that you place on the Website will be subject to acceptance in accordance with the following terms of use for Nells Pets website.

Terms of Sale

1. CONDITIONS OF SALE

In order to create a contract between you and us, please follow the simple on screen instructions taking you through the process of placing an order on the website. To place an order for the products select go to the checkout page, confirm your order details. In doing this you offer to buy the Goods at the prices indicated as well as any applicable delivery charges.

The acceptance of your order and the completion of the contract between you, the purchaser and us, Nells Pets will take place on dispatch of the products unless we have notified you that we have not accepted your order or you have cancelled it. Once we have accepted your order it becomes binding, subject to your rights of cancellation.

Non-acceptance of an order by us will occur in circumstances such as:

We identify a pricing or product description error;
the ordered product is out of stock or unavailable;
or if we are unable to obtain authorisation for your payment.

2. PRICING AND AVAILABILITY

We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

The product price, as displayed, is exclusive of GST. Nells Pets is not currently GST registered.

3. GENERAL INFORMATION

(a) These Terms constitute the entire agreement between you the purchaser and us, Nells Pets.

(b) Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.

(c) These Terms and the relationship between you and us shall be governed by the laws of New Zealand and the New Zealand courts shall have non-exclusive jurisdiction over any dispute.

4. INTELLECTUAL PROPERTY

Nells Pets and other owned names and or logos contained in this site are trademarks and or registered to Nells Pets owners.

Privacy & Safety

General information

When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

Right to access, correct and delete data and to object to data processing

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. Nells Pets makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorised third parties. However, Nells Pets does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As Nells Pets cannot control these web sites and external sources, Nells Pets cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.

Management of personal data

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email. If you receive promotional email from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, by visiting and signing into Nells Pets website which allows you to update contact information, manage contact preferences, opt out of email subscriptions.

Information We Collect

Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. The data we collect depends on the services and features you use.

How We Use Your Information

Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalising) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalised experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.

Sharing Your Information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorised. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.

Payment Methods

- Internet Transfer
- Debit/Credit Card